PRIVACY POLICY

Website: https://www.reliantzone.com
Brand Name: RELIANT ZONE
Effective Date: 10 October 2026
Last Updated: 10 October 2026

1. Introduction

Welcome to RELIANT ZONE.

At RELIANT ZONE (“we,” “our,” “us,” or “the Website”), accessible at https://www.reliantzone.com, we respect the privacy of our visitors, customers, and users.

This Privacy Policy explains how we may collect, use, store, disclose, and protect information when you visit our website, contact us, request our services, make a payment, or interact with our website features.

RELIANT ZONE may provide information and assistance relating to PAN Card services, Aadhaar assistance, GST, FSSAI, insurance, business registration, business consultancy, digital marketing, online business support, training, business opportunities, and other online services.

We are committed to handling personal information responsibly and transparently in accordance with applicable laws and regulations.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek your consent before processing personal information for the relevant purpose.

2. Information We Collect

Depending on how you use our website and services, we may collect the following categories of information.

2.1 Personal Information

You may voluntarily provide personal information when you contact us, submit a form, request a service, or make an inquiry.

This information may include:

Full name.
Mobile number.
Email address.
Contact address.
Business name.
Business contact information.
Information included in your messages or inquiries.
Details necessary to respond to a service request.

We collect only the information reasonably necessary for the relevant purpose, subject to applicable legal requirements.

2.2 Service-Related Information

If you request assistance with a particular service, we may collect additional information necessary to process or respond to your request.

Depending on the service, this may include:

Application-related information.
Business registration details.
GST or FSSAI-related information.
PAN-related information.
Documents required for a requested service.
Information required to communicate with a relevant service provider.

Important: Please do not submit Aadhaar numbers, PAN details, financial account information, identity documents, or other sensitive information through ordinary website forms or messaging channels unless the information is necessary, the collection is lawful, and an appropriate secure method has been provided.

Where identity documents or other sensitive information are required, we aim to handle them with appropriate safeguards and use them only for the relevant lawful purpose.

2.3 Payment and Transaction Information

If you purchase a service or make a payment through our website, we may collect transaction-related information such as:

Order number.
Transaction reference number.
Payment amount.
Payment status.
Date and time of payment.
Billing details, where necessary.

Payments may be processed through third-party payment providers, such as Paytm or another payment gateway, depending on the options enabled on our website.

Payment providers may collect and process information under their own privacy policies and terms.

We do not claim to store complete payment card details or banking credentials on our website. The handling of payment information depends on the payment provider and the configuration of the payment system.

2.4 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, analytics services, or other technologies.

This information may include:

IP address.
Browser type and version.
Device type.
Operating system.
Pages visited.
Date and time of access.
Referring website.
Approximate location derived from technical information.
Website interactions.
Error logs and security-related information.

We may use this information to maintain website security, improve performance, understand visitor behavior, and troubleshoot technical problems.

2.5 Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to support essential website functions, remember preferences, analyze traffic, and, where applicable, provide advertising.

You can learn more about these technologies and your available choices by reading our Cookie Policy.

3. How We Use Your Information

RELIANT ZONE may use collected information for the following purposes:

To respond to inquiries and customer support requests.
To provide information about our services.
To process service requests and orders.
To communicate about payments, transactions, and refunds.
To verify information when necessary for a requested service.
To maintain, operate, and improve our website.
To protect our website against fraud, spam, unauthorized access, and misuse.
To maintain business, accounting, and transaction records.
To communicate important service updates.
To understand website traffic and performance.
To display or measure advertisements where advertising services are enabled.
To comply with applicable legal obligations.
To establish, exercise, or defend legal claims where necessary.

We will not intentionally use personal information for purposes unrelated to the original purpose of collection unless another lawful basis permits such use.

4. Legal Basis and Consent

Where applicable law requires consent or another lawful basis for processing personal information, we will process that information in accordance with the relevant requirements.

Depending on the circumstances, processing may be necessary to:

Provide a service requested by you.
Respond to an inquiry.
Complete a transaction.
Meet legal obligations.
Protect website security.
Pursue legitimate purposes permitted by applicable law.
Fulfil another purpose for which valid consent has been obtained, where required.

Where processing relies on consent, you may withdraw your consent through an appropriate contact or consent-management method, subject to applicable law.

Withdrawal of consent does not necessarily affect processing already carried out lawfully before the withdrawal.

5. Sharing of Information with Third Parties

We do not sell personal information to third parties as a business practice.

However, we may share information when necessary for the purposes described in this Privacy Policy.

5.1 Service Providers

We may share relevant information with service providers that help us operate our website or provide requested services, including:

Website hosting providers.
Website maintenance and security providers.
Email and communication services.
Form and customer support tools.
Analytics providers.
Payment gateways and payment service providers.
Order management and website plugins.

Such providers may process information according to their own terms, applicable agreements, and legal obligations.

5.2 Government Departments and Authorized Service Providers

If you request assistance with a service involving a government department, financial institution, insurance provider, or other independent organization, we may need to share relevant information with that organization to the extent necessary and lawfully permitted.

We will not represent that we can guarantee the decisions or actions of such organizations.

5.3 Advertising and Analytics Providers

If we use Google AdSense, Google Analytics, or other advertising and analytics services, those providers may collect certain information through cookies, IP addresses, pixels, or similar technologies.

This information may be used for website analytics, advertising delivery, advertising measurement, fraud prevention, or personalized advertising where permitted.

Please review the relevant third-party privacy policies for additional information.

5.4 Legal and Security Requirements

We may disclose information where reasonably necessary to:

Comply with applicable laws or lawful requests.
Protect the rights, safety, and security of users or our business.
Investigate suspected fraud or misuse.
Enforce our applicable terms and policies.
Establish, exercise, or defend legal claims.

6. Google AdSense and Advertising

RELIANT ZONE may use Google AdSense or other advertising services to display advertisements on our website.

If Google advertising services are enabled, Google and its partners may use cookies or similar technologies to serve and measure advertisements.

Depending on applicable laws, your location, and your advertising preferences, advertisements may be personalized based on your visits to this website or other websites.

Third-party vendors, including Google, may use advertising cookies to serve advertisements based on previous visits to this website or other websites.

You can learn more about Google’s advertising practices here:

Google Advertising Technologies:
https://policies.google.com/technologies/ads

Google Privacy Policy:
https://policies.google.com/privacy

Google Ads Settings:
https://adssettings.google.com/

You may use Google’s available settings to manage personalized advertising preferences.

Please note that this section applies if we use the relevant advertising services. The actual data collected will depend on the services and settings implemented on our website.

7. Cookies and Tracking Technologies

Cookies may help our website function correctly and improve your browsing experience.

We may use:

Essential cookies: To support core website functions and security.
Functional cookies: To remember preferences.
Analytics cookies: To understand website traffic and performance.
Advertising cookies: To serve or measure advertisements where applicable.
Shopping and checkout cookies: To support cart, order, and checkout functions where WooCommerce or similar tools are enabled.

Where required by applicable law, non-essential cookies will be used subject to appropriate consent.

You can manage available cookie choices through our cookie consent tool, where provided, or through your browser settings.

Disabling certain cookies may affect website functionality.

For more details, please read our Cookie Policy.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Depending on the services used, safeguards may include:

Website security measures.
Access restrictions.
Secure connections where supported.
Appropriate handling of service-related information.
Security updates and monitoring.
Use of reputable service providers.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Users should avoid sharing passwords, OTPs, PINs, full banking credentials, or other unnecessary sensitive information through ordinary communication channels.

If you believe that your information has been exposed or misused in connection with our website, please contact us promptly.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable law.

Retention periods may depend on:

The nature of the information.
The service requested.
The status of a transaction or complaint.
Legal, tax, accounting, or regulatory requirements.
Security and fraud-prevention needs.
The establishment or defence of legal claims.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it appropriately, subject to legal obligations and legitimate retention requirements.

Information held by independent third-party providers may be subject to their own retention policies.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have rights concerning your personal information.

These may include the right to:

Request information about personal data processed about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where